Rolling out a new critical application like an ERP is a vital objective for a CIO! There is a lot at stake from a financial investment and visibility standpoints.
- What should you do?
- What patterns should you look for?
Do you know how many tickets does your helpdesk handle regarding application performance? While you probably have some stats about this (or your helpdesk team can gather it for you), the more important question is how many of these cases are diagnosed and fixed is more of a challenge.
This article discusses:
Today an increasing number of IT professionals focus their attention on network reporting. There are a lot of reasons for this. Indeed, reports synthesizethe operational analytics which reflect the health of applications and IT infrastructure, allowing to: